• When can I expect my sign after placing an order? The usual wait time is 2-3 weeks. However, any signs the we have in stock will ship out within 2-3 days
• What is the difference between the Subway Sign @ Home series and the commercial versions? The Subway Sign @ Home series takes our current standard sized model and brings it into your home. What that means is that, the sign has been re-engineered both hardware and software-wise to create both 1)a user friendly setup, configuring, and managing experience through a comprehensive app, and 2)an easy to understand and use wall mounting kit that includes everything you need to properly and easily install the sign onto a wall of your choosing.
• Are these Products available to international buyers? Yes. We are offering all products worldwide and our comprehensive shipping options should allow you to select the best shipping cost available to your region. Note that the shipping cost can be pricey.
• Will I be charged a sales tax? Only buyers residing in New York State will be charged a sales tax.
• Can I cancel my Order? Anyone can cancel their order within 24 hours from purchase time, just email us at info@lightlines.io and enter into the subject line "Cancel My Order". After that period, you will only be able to return the sign for a full refund minus a restocking fee of %10. If your sign arrives damaged, we will issue you a return label and process an exchange at no additional cost, provided you send us back the damaged sign.
